Question 1

How much is shipping?

Accepted Answer

That really depends on the country, service and weight. Simply add an item to your shipping basket and shipping will be updated automatically.

Question 2

How long does it take for an order to arrive?

Accepted Answer

Digital products can be downloaded instantly as soon as your order has come through. For physical product it takes about 8-14 business days outside Europe and 3-8 days to European countries.

Question 3

Where do you ship from?

Accepted Answer

The Netherlands.

Question 4

Do you accept returns?

Accepted Answer

Yes but do check out our return policy. Every product goes through inspection and will be packed very carefully before we send it out. When an item is used correctly, it won't break and you can enjoy it for many years to come!

Question 5

Are you available for collaborations and business inquiries?

Accepted Answer

Yes, please contact me via the Contact form and I'll get back to you as soon as possible.

Question 6

Are your dolls & plushies safe for children?

Accepted Answer

Some are and some aren't. Please contact me before ordering if you'd like to be sure!

Question 7

What type of yarn do you crochet with?

Accepted Answer

At this moment mostly Sweet Treat or Bonbon by Scheepjes.

Question 8

How often do new patterns come out?

Accepted Answer

As often as possible! Usually only a small portion of my patterns get published. Follow my social media for sneak peeks!

Question 9

Information concerning allergies.

Accepted Answer

All products come from a 100% smoke-free home. There are pets like a rabbit and a ragdoll cat.

FAQ

Frequently asked questions

How much is shipping?

How long does it take for an order to arrive?

Where do you ship from?

Do you accept returns?

Are you available for collaborations and business inquiries?

Are your dolls & plushies safe for children?

What type of yarn do you crochet with?

How often do new patterns come out?

Information concerning allergies.

FAQ

Frequently asked questions

How much is shipping?

How long does it take for an order to arrive?

Where do you ship from?

Do you accept returns?

Are you available for collaborations and business inquiries?

Are your dolls &amp; plushies safe for children?

What type of yarn do you crochet with?

How often do new patterns come out?

Information concerning allergies.

Are your dolls & plushies safe for children?